Govroam - Public Sector collaboration at its best

Govroam – Public Sector Collaboration At Its Best?

Govroam is being heralded as a key component of future collaboration within the public sector – and collaboration at the planning stage makes it even more valuable.

With the increase in mobile working among public sector employees, reliable connectivity and the ability to remotely access resources has become a critical issue. A prevalence of sensitive and confidential data in the sector can make secure connectivity from outside the “home” network a massive headache for IT departments.

At best, the answer has been time consuming guest access for visiting staff, at worst hours of duplicated work for doctors, social workers and multi-disciplinary teams who move between buildings without access to the records and resources they rely on.

To overcome this problem, many hospitals, local government offices, libraries and other public buildings are signing up to govroam.

Reliable, Accessible Public Sector Wi-Fi

Govroam is the national roaming service that gives public sector staff free connectivity at any participating site across the UK. Offering completely seamless “zero touch” access to wi-fi, govroam automatically connects users to a participating network with a single standard login, without the need to register at each new site.

Secure and compliant, govroam uses end to end encryption, and private user credentials are only accessed by their home organisation for authentication, ensuring appropriate security levels are maintained.

The immediate benefits of this are obvious – clinicians moving between sites maintain access to patient records, social workers save travel time by not having to return to the office to type up notes, and everyone attending a multi-disciplinary meeting has live access to their own organisation’s network resources.

Govroam could transform the way public sector professionals work together. It can facilitate health and social care integration and enable efficient shared estates. It saves time, increases productivity and cuts costs, while encouraging a collaborative culture within public sector organisations by using shared spaces and resources instead of organisationally siloed working.

The Benefits of Community Collaboration

As part of the rollout, govroam comes with a free app which highlights the organisations that have govroam enabled, helping users to identify the nearest connected locations. The data map reveals much more than this – a quick glance shows that coverage is high in certain apparent govroam “hotspots” across the UK, for very good reason.

Govroam works best if deployed across the public sector in regions, rather than single organisations signing up for it. Deploying govroam in a single building with no participating neighbours limits its value and usage, and the map suggests that signing up as an entire community, such as an STP region or Local Authority is the most successful way to implement it.  In order to improve collaboration, govroam is relying on community collaboration to get off the ground, and it often takes one organisation with the understanding and foresight to take the lead and push the local project through.

Getting Connected

Most IT department can see the immediate benefits of govroam, even for themselves. Removing the time consuming challenge of securely authenticating and connecting visiting staff in a GDPR compliant way, costs are also reduced due to less reliance on 4G dongles for mobile connectivity. And govroam will become a critical part of any disaster recovery plan, allowing staff to use alternative sites to access their networks for business continuity.

For over-stretched IT departments, many of whom don’t have the time or capability to configure and implement  govroam but could benefit from its widespread network, CAE’s Connect is an all-in-one professional services package to get you connected in just 5 days.


Richard Wakefield – CTO,  Salford Royal NHS Foundation Trust

Providing secure, remote access for staff at the University of Oxford

What Was The Challenge?

1 – University of Oxford wanted remote staff to get the same level of IT access as they enjoyed on-site
2 – The solution needed to be high performance, easy to use and available 24/7
3 – Robust security, beyond traditional passwords was essential

The Point

Oxford is consistently ranked as one of the top ten universities in the world. Its Business Services and Projects (BSP) team identified a need for staff to have excellent remote access to IT resources.

This would support the University’s ongoing strategy and objectives, while ensuring greater business continuity in case of major disruption.

CAE worked with BSP to identify and deliver an outstanding solution.

PDF Case Study

Adam Smith International delivers ‘model office’ from cities to war zones.

What was the challenge?

1 – Deliver consistent IT services to 250 employees and 1500 associates world-wide
2 – Replace aging and unreliable systems with scalable services that are simple to manage
3 – Make IT available securely in every location, from city offices to bunkers in war zones

The Point

For more than 20 years, Adam Smith International (ASI) has worked with officials world-wide to tackle challenges around poverty, generating growth and strengthening institutions. Current projects are based in countries that include Afghanistan, Iraq, Syria,Nigeria and Somalia.

ASI’s teams needed secure and reliable IT services available to them everywhere … including hostile locations where any interception of classified data could put people’s lives in danger.

ASI’s technical team wanted every employee to be able to access the right applications, communications and IT services securely, from virtually anywhere. With help from CAE, it’s now been possible.

PDF Case Study

Tech transformation energises Borough Council

What Was The Challenge?

1 – Council wanted to create a digital environment for employees and councillors
2 – Policy-makers were on a mission to reduce paper and printing
3 – Council needed stronger security and a faster, more reliable Internet connection

The Point

Today’s local authorities need to look to IT to become more agile, responsive and cost-effective — in an era when budgets are constrained. At one Borough Council, a raft of IT challenges had arisen.

Put simply, the Council’s IT team needed affordable and effective solutions to transform technology in key areas.

With CAE, the local authority was able to find the right answers … from a blisteringly fast Internet connection, through to WiFi being made available for the first time at its imposing Victorian neo-gothic Town Hall.

PDF Case Study